TERMS & CONDITIONS

 

PAYMENT

NC shipments charged 6.75% Sales Tax. Buyer agrees that regardless of payment method, sale is consummated in Guilford County, NC and subject to North Carolina and Guilford County Laws. Actual products may be slightly different than photo representation. Dimensions for each product will vary; allow for a one-inch (1″) variation of measurements for each side of cabinet in relation to the dimensions shown on the product complete details page. Shipping is a standard curbside service (Liftgate included). You may need help placing item(s) in your garage unless you choose to purchase the optional service. Smaller items are shipped standard ground with UPS, FedEx, or USPS. Orders must be Paid-In-Full before shipping. Completed orders take 24-72 hrs. to leave warehouse, & 5-7 business days to get to you (excluding pre-order items, see individual item listing details or sales receipt for pre-order shipping date estimate. Pre-Order shipping date is only an estimate. Many factors may delay the shipment of pre-order items; such as: weather, natural disasters, labor disputes, and other circumstances beyond our control. We will put every effort into shipping pre-order items within the estimated time frame given.) Multiple item orders that include a Pre-Order item will held for shipment release until all items are available to ship.

All orders subject to 15% cancellation/restocking fees; 50% if shipped + all shipping. Canadian Duty and GST not included, if any. Consignee is responsible for inspection upon arrival. No refunds or exchanges after acceptance.
A tracking number will follow immediately after shipping to facilitate a delivery appointment. Residential deliveries require a scheduled appointment. You will be contacted by the freight carrier to schedule the appointment. Please provide two contact phone numbers with your order.

We accept all major credit cards including: Visa/MasterCard, American Express, and PayPal.
For payment questions please call our office at 336-289-3390
Monday thru Friday from 10:00AM to 5:00PM EST

TERMS AND CONDITIONS

All orders are subject to Terms and Conditions listed herein including orders placed online and by telephone. Please make sure all information is accurate before submitting an order online. Once you receive your sales receipt email confirmation, check all address and phone information for accuracy and notify us immediately to make corrections, before your order is shipped. Merchandise is shipped using the most efficient and reliable service based on the individual item(s) purchased. Standard shipping is defined as a delivery that does not include purchases brought inside your home, office, or brought up any steps. Standard shipping applies to the the contiguous 43 United States only. Shipments to the states of Idaho, Montana, Oregon, Washington, and Wyoming are subject to a $100 surcharge. Alaska and Hawaii are considered international shipments. We ship to manned residential and commercial addresses only, all shipments must be signed for. We do not ship to APO/FPO or PO Boxes. For additional delivery options please call our telephone sales department. Extra shipping charges may apply to several difficult shipping points, such as: harbor points, remote areas, indirect points, steep locations or mountains, keys and islands, and inaccessible or unpaved roads. Extra shipping CHARGES WILL APPLY for these freight deliveries: missed delivery appointments, change of delivery address (after order has shipped), non-standard delivery day/time, delayed delivery scheduling after order has shipped (i.e. – incorrect or disabled phone numbers, failure to call back carrier to schedule delivery, other circumstances where order is put on hold with carrier for over five days) construction sites, Saturday deliveries (if applicable), schools, expo centers (incl. fairs/amusement parks), churches, storage units, military bases, mines, NY garment district, farms, country clubs, and other limited access or special delivery locations. Customer must keep all original packaging materials, including pallet, for at least thirty (30) days.

Prices and discounts are subject to change from time to time, without notice. Promotional pricing and sales are good for time periods and date ranges as shown, ending on a specified day at midnight PST – and only while stock quantities last.